Montgomery County, Maryland, is sounding the alarm for homeowners, as the county and state see an avalanche of reports of home improvement scams.
鈥淚t’s just overwhelming how many complaints we are receiving,鈥� said Eric Friedman, director of .
Friedman said the scams don鈥檛 involve small projects, such as getting ripped off after ordering a new fence or window. Rather, they are usually big projects that cost a lot of money.
鈥淲e’re talking about tens of thousands, hundreds of thousands of dollars that consumers are paying upfront for all different kinds of home improvement work,鈥� Friedman said.
In many of these cases, so-called contractors show up to a person鈥檚 home and offer to do projects for them. They will say they have leftover materials from another project they are doing nearby and offer a deal to work on your home.
Friedman said there are also those called 鈥渨oodchucks鈥� 鈥� people who get you to hire them to trim trees, and then while cutting tree limbs, they will tell you there is something wrong with your roof and that they can help you fix the issue.
Another common type of scammer is known as a 鈥渢raveler.鈥� In these cases, a person shows up, convinces a homeowner to pay a down payment for a project then disappears.
Friedman said the first rule is to never hire someone who isn鈥檛 licensed, and always do your homework on a contractor you are considering hiring.
Montgomery County is also working on a case in which a contractor took more than $1 million from several consumers, then filed for bankruptcy and left the homeowners high and dry.
Friedman said there are ways to lessen the risk of being taken in by unscrupulous contractors.
鈥淲hat we say is ‘do vetting, not betting,'” Friedman said. “Don’t just bet that you think the contractor is going to be good.”
Friedman recommended doing an online search and verifying through the or even sites such as that a contractor is licensed and insured.
鈥淵ou should never do business with an unlicensed contractor, it’s just not safe,鈥� Friedman said.
lets you see complaints against companies and contractors, as well as any resolution that came from complaints.
Also, if a contractor asks you to pull permits for them, find another contractor, Friedman added.
鈥淚f there’s a violation, you don’t want the county government to issue the violation to the homeowner, you want them to issue it to the actual contractor,鈥� he said.
When doing your research, make sure the contractor has a physical address that you can verify.
Once you choose a contractor, get everything in writing. Friedman said a contract should stipulate what kind of materials the contractor will use, how much time it’s going to take for them to complete the job and what kind of warranty you will receive for the project.
And if you’re asked not to use credit cards, and to use cash apps for payment instead, Friedman said that’s a bad idea because the limited information some of those apps provide can result in a dead end for investigators.
鈥淚t’s difficult to track them down, if not impossible,鈥� Friedman said.
