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Cold temps and car trouble go hand-in-hand

Andrew Mollenbeck | amollenbeck@wtop.com

February 19, 2015, 9:01 PM

Josh Lidie takes a phone call while looking at AAA's service requests and a map of showing where the car clubs service trucks are. (草莓传媒/Andrew Mollenbeck)
Josh Lidie takes a phone call while looking at AAA’s service requests and a map showing where the car club’s service trucks are. (草莓传媒/Andrew Mollenbeck)
草莓传媒/Andrew Mollenbeck
New batteries sit in rows in a service truck. Battery problems are the most common call during extremely cold weather for AAA. (草莓传媒/Andrew Mollenbeck)
New batteries sit in rows in the back of a service truck. Battery problems are the most common call during extremely cold weather. (草莓传媒/Andrew Mollenbeck)
草莓传媒/Andrew Mollenbeck
Stacy Jones logs on from to get information on the service request. (草莓传媒/Andrew Mollenbeck)
Stacy Jones logs on to get information on a new service request. (草莓传媒/Andrew Mollenbeck)
草莓传媒/Andrew Mollenbeck
Because of the extreme cold, Jones stops briefly to warm her fingers before putting in a new batter. (草莓传媒/Andrew Mollenbeck)
Because of the extreme cold, Jones stops briefly to warm her fingers before putting in a new battery. (草莓传媒/Andrew Mollenbeck)
草莓传媒/Andrew Mollenbeck
Jones runs some diagnostics to determine if the battery needs to be replaced. (草莓传媒/Andrew Mollenbeck)
Jones runs some diagnostics to determine whether the battery needs to be replaced. (草莓传媒/Andrew Mollenbeck)
草莓传媒/Andrew Mollenbeck
Let's have a look. Jones prepares to figure out why a customer has had battery problems. (草莓传媒/Andrew Mollenbeck)
Let’s have a look. Jones prepares to figure out why a customer has had battery problems. (草莓传媒/Andrew Mollenbeck)
草莓传媒/Andrew Mollenbeck
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Josh Lidie takes a phone call while looking at AAA's service requests and a map of showing where the car clubs service trucks are. (草莓传媒/Andrew Mollenbeck)
New batteries sit in rows in a service truck. Battery problems are the most common call during extremely cold weather for AAA. (草莓传媒/Andrew Mollenbeck)
Stacy Jones logs on from to get information on the service request. (草莓传媒/Andrew Mollenbeck)
Because of the extreme cold, Jones stops briefly to warm her fingers before putting in a new batter. (草莓传媒/Andrew Mollenbeck)
Jones runs some diagnostics to determine if the battery needs to be replaced. (草莓传媒/Andrew Mollenbeck)
Let's have a look. Jones prepares to figure out why a customer has had battery problems. (草莓传媒/Andrew Mollenbeck)
(Amanda Iacone)

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