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What were the major safety issues flagged in DC’s 911 center?

Credit: Getty Images/artas

What were the major safety issues flagged in DC’s 911 center?

DC bill could bring biggest changes to 911 call center in decades, advocates say

DC bill could bring biggest changes to 911 call center in decades, advocates say

‘People鈥檚 lives are on the line’: DC 911 reporting change sparks alarm

‘People鈥檚 lives are on the line’: DC 911 reporting change sparks alarm

DC cuts ribbon on renovations to 2nd 911 call center, ensuring emergency helpline never goes offline

DC cuts ribbon on renovations to 2nd 911 call center, ensuring emergency helpline never goes offline

DC’s 911 call center director cites improvements as council requests progress reports

DC’s 911 call center director cites improvements as council requests progress reports

DC’s embattled 911 call center launches new campaign to direct non-emergencies to 311 hotline

DC’s embattled 911 call center launches new campaign to direct non-emergencies to 311 hotline

More office of unified communications

DC Council member says she will start making surprise visits to the city’s embattled 911 call center

DC Council member says she will start making surprise visits to the city’s embattled 911 call center

Aging technology, IT failures largely to blame for DC 911 breakdowns, city says

Aging technology, IT failures largely to blame for DC 911 breakdowns, city says

‘Our nation’s capital should be able to do better than this’: DC lawmakers on city’s 911 outages

‘Our nation’s capital should be able to do better than this’: DC lawmakers on city’s 911 outages

New data from DC’s 911 call center reveals short staffing, slow answering

New data from DC’s 911 call center reveals short staffing, slow answering

‘Bring the experts in’: DC neighborhood leaders seek task force for ‘chronic, systemic’ 911 problems

‘Bring the experts in’: DC neighborhood leaders seek task force for ‘chronic, systemic’ 911 problems

As DC’s 911 agency aims to fill shortage of call-takers, director suggests texting instead

As DC’s 911 agency aims to fill shortage of call-takers, director suggests texting instead

Audit report calls for more transparency from DC’s troubled 911 call center

Audit report calls for more transparency from DC’s troubled 911 call center

Mayor Bowser names new leader of heavily criticized DC 911

Mayor Bowser names new leader of heavily criticized DC 911

Bowser withdraws embattled nominee to run DC 911 center

Bowser withdraws embattled nominee to run DC 911 center

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